General Terms

Eligibility to Use Our Services

To instruct Elarisca you must be legally capable of entering into contracts under the laws applicable to your transaction and must provide accurate identity and contact information. We may require proof of identity and authority to act on behalf of entities or third parties.

Our services are intended for clients who are adults as defined by applicable law. If you are acting on behalf of a minor or on behalf of another person, you must confirm you have the legal authority to do so.

Services must be used for lawful purposes only. Elarisca reserves the right to decline or terminate instructions where the matter or proposed transaction is unlawful or raises material compliance concerns.

Elarisca provides legal services focused on Singapore property law and conveyancing. Our engagement and any legal advice provided are governed by Singapore law and may not be suitable for transactions governed by other jurisdictions without explicit agreement.

Client Accounts and Records

When you become a client, we establish a matter file and may create secure online access to documents and communications relevant to your apartment purchase. Accounts must be used solely for authorised communication and access.

Clients are responsible for providing accurate, complete and up-to-date information and documents necessary for the proper conduct of the transaction. Failure to provide required information may delay progress and could incur additional fees.

You are responsible for maintaining the confidentiality of login credentials provided for secure portals. Notify Elarisca immediately if you suspect unauthorised access to your account.

Client accounts, matter files and access credentials are non-transferable without prior written consent from Elarisca and appropriate completion of conflict checks and identity verification.

If you suspect your account has been compromised, inform us immediately via the contact details provided so we can take protective measures and contribute the event.

Elarisca reserves the right to suspend access to online services or client portals where there are reasonable grounds to suspect misuse, security risks or breaches of these terms.

Scope of Services

Elarisca provides legal advisory and conveyancing services tailored to apartment purchase transactions, including document preparation, due diligence, drafting and reviewing sale and purchase agreements, coordinating with relevant authorities and facilitating completion. Specific services for each matter are defined in the engagement letter.

Scope changes requested by the client may require a revised engagement letter and may result in additional fees. Elarisca will confirm changes in writing before proceeding.

Elarisca will make reasonable efforts to provide services efficiently and within agreed timeframes, subject to the complexities of property transactions, third-party delays and statutory processes outside our control.

Client Conduct and Rules

Clients are expected to engage with Elarisca professionally and to provide cooperation necessary for the proper conduct of their matter. The following rules apply:

• Provide timely, accurate instructions and required documentation
• Comply with requests for identity verification and anti-funds laundering checks
• Refrain from abusive or threatening behaviour towards staff
• Not to impersonate third parties or submit forged documents
• Notify Elarisca of any material changes to transaction circumstances
• Pay invoices in accordance with the agreed fee terms
• Abide by laws and regulations governing property transactions in Singapore

Client-Supplied Materials

Materials and information you supply to Elarisca, including documents, instructions and communications, form part of the matter record and are used to provide legal services.

You retain ownership of client-supplied documents, subject to our right to retain copies for conflict checks, recordkeeping and compliance with professional obligations.

By providing materials to Elarisca you grant us a non-exclusive, royalty-free licence to use those materials to carry out the agreed legal services and any related administrative functions.

You are responsible for the accuracy, completeness and lawfulness of materials you provide. Elarisca is not liable for consequences arising from inaccurate or fraudulent client-supplied information.

Requests to remove client-supplied content will be assessed in light of legal, regulatory and recordkeeping requirements. We may retain copies where retention is necessary for compliance or for legitimate business reasons.

Intellectual Property

All intellectual property rights in materials and content produced by Elarisca in the course of providing services remain the property of Elarisca or its licensors unless otherwise agreed in writing. Clients are granted rights to use deliverables for their internal purposes related to the transaction.

• Do not reproduce or redistribute Elarisca proprietary documents without prior consent
• Do not remove copyright or proprietary notices from firm-prepared materials
• Use of firm templates or precedents for unrelated matters requires written permission

Fees and Paid Services

Elarisca charges professional fees for legal services on terms set out in the engagement letter. Fee structures may include fixed fees for discrete tasks, hourly rates, or a combination as agreed.

Fees are determined based on the complexity of the transaction, time spent, and the level of expertise required. Estimates will be provided where possible, but actual fees may vary according to circumstances.

Invoices are payable within the period specified in the engagement letter. Accepted payment methods are detailed on our invoices. Unpaid invoices may result in suspension of services until settled.

Where subscription or retainer arrangements apply, terms will be set out in the engagement letter including billing frequency, scope and termination conditions.

Refunds for prepaid fees will be handled according to the terms agreed in the engagement letter and subject to deduction for work carried out up to the date of termination or cancellation.

Clients may terminate instructions in writing. Elarisca will cease work as appropriate and issue a final invoice for services provided and costs incurred to that date.

Any applicable taxes, duties or government charges in connection with the services or transaction are the client’s responsibility unless stated otherwise.

Elarisca may revise its fees periodically. Notice of material fee changes will be provided in advance where feasible and in accordance with the engagement terms.

Failure to pay invoices may result in interest charges, suspension of ongoing work and, where necessary, legal recovery actions to recover outstanding amounts and costs.

Professional Disclaimer

Legal information provided by Elarisca is for the purpose of supporting apartment purchase transactions in Singapore and does not constitute an exhaustive statement of the law. Advice is given based on the facts and documents presented; different facts may lead to different outcomes.

Limitation of Liability

To the extent permitted by applicable law, Elarisca's liability for negligence, breach of duty or otherwise arising from the provision of professional services is limited to direct losses and subject to any economic caps agreed in the engagement letter. Elarisca is not liable for indirect, consequential or predictive losses arising from transactions beyond its control.

Third-party Services and Advisors

Elarisca may coordinate with third-party service providers (such as valuers, mortgage consultant or governmental agencies) as part of conveying an apartment purchase. Third-party services are subject to their own terms and Elarisca is not responsible for the performance of independent third parties.

Termination of Engagement

Either party may terminate the engagement in accordance with the engagement letter and applicable professional rules. Termination does not relieve the client of liability for fees and expenses incurred prior to termination.

On termination we will provide copies of pertinent documents and a final account. We may retain copies of matter files as required by professional and regulatory obligations.

Privacy and Data Protection

Elarisca handles personal data in accordance with the privacy policy and applicable Singapore data protection laws. By engaging our services you consent to the collection and use of personal data as necessary to provide legal services and to comply with legal obligations.

Communications and Notices

Notices and communications may be sent to the contact details provided in the engagement letter or to the client’s last known address. Electronic communications are used for efficiency but carry certain risks; sensitive instructions may require confirmation via secure channels.

Changes to Terms

Elarisca may update these terms periodically. For existing matters, changes will not be applied retrospectively without notice unless required by law. Continued instruction after notification of changes constitutes acceptance.

Governing Law

These terms and any engagement with Elarisca are governed by the laws of Singapore. Clients agree to submit to the non-exclusive jurisdiction of the Singapore courts in respect of disputes arising from services provided.

Dispute Resolution

In the event of a dispute, parties should initially seek to resolve matters by good faith negotiation. If unresolved, disputes may be referred to mediation or arbitration where agreed, or otherwise to the Singapore courts.